Symbolic picture
– Photo : Social Media
Expansion
Now whether it is to get a connection or to correct the error in the bill, or any other work related to electricity. For this, consumers will not have to run around offices and officers. Along with this, they will also not have to fall into the trap of middlemen. They will get all the facilities at one place. For this, a single window system is being arranged. Under this, you will only have to call 1912. Here your complaint will be noted. A unique ID number can also be given. All the work will be done through that.
Along with this, help desks will be set up at 12 places for written applications. Here, application fees, duration of work and other important information will be given. This system can be started by October. Along with Kanpur, similar system can be in place in electricity discoms of cities like Bareilly, Aligarh, Meerut etc. Around seven lakh consumers come under 94 sub-stations of Kesco. At present, consumers have to apply in sub-stations for new connections, increasing load, paying electricity bills, bill amendments, installing transformers, removing poles, laying new lines and other works.
